Holly Faries, The Director of Training and Development at BioSolutia is one of the featured conference speakers at the 2016 National Customer Service Association (NCSA) Conference taking place May 16 – 18 in Orlando, Florida. Ms. Faries will be joining a few of her colleagues leading a panel discussion on Effective Communications. The conference provides attendees a wide variety of opportunities to network and build on critical Customer Service skills. The NCSA is honored to offer attendees some the nation’s finest authorities in the field of Customer Service as featured conference speakers. They will educate, intrigue and inspire with their stories of challenges and successes in the Customer Service arena.